About the role
Responsibilities
As an HR Operations Associate, you will:
- Execute analysis and action plans to optimise resource allocation and ensure effeciency.
- Coordinate hours distribution and schedules.
- Support senior team members in identifying areas for operational improvement.
- Support the implementation of strategies to enhance efficiency and streamline processes.
- Participate in the recruitment process for new professionals, including assisting with candidate sourcing and initial screenings.
- Provide support during the onboarding process for new hires, assisting with administrative tasks and documentation.
- Aid in maintaining regular communication with service providers, gathering feedback, and addressing inquiries.
- Assist in organising informative sessions and updates for service providers.
- Support Team Coordinators in developing and refining processes related to scheduling, onboarding, and service delivery.
- Collaborate with team members to develop onboarding materials and resources for new hires.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Healthcare Management, or a related field.
- Strong willingness to learn and grow in the HR and operations management field.
- Excellent organisational and time management skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Proficiency in English.
About the company
Knok is the answer for a world where everyone has timely access to quality care. Through a Digital Front Door strategy, we connect patients, providers and healthcare professionals in one place.
ISO 27001 certified Recognised as #3 in Deloitte’s Technology. Fast 50 2023 Portugal list Proud supplier of the G-cloud 13 Framework. Top 10 Telemedicine Solution Providers in 2021 by Healthcare Tech Outlook.
At Knok, we dare to lead and humanize the digital transformation of healthcare. We envision a world where everyone has timely access to quality healthcare through digital technology, creating a more equal society. We genuinely believe in it and you can recognize it in every person who embraces this mission. We are rapidly growing, delivering augmented telemedicine on 4 continents, and we have barely begun!
Your Recruiter
Flávia, Senior Talent Acquisition @ Effitalents is your recruiter.
Feel free to contact her for more information!
